GoTo Customer Support Embark: GoTo Admin Training Embark: GoTo User Training Provide Feedback
GoTo Resolve Admin Training - Quick Lessons

GoTo Resolve Admin Training - Quick Lessons

Short lessons on how to access devices, setup Helpdesk, in-session diagnostics, ticketing.

rate limit

Code not recognized.

CurriculumFree

  • Migrating from GoTo Assist to GoTo Resolve
  • What's New!
  • GoPilot for AI Assisted Help
  • Step One: Generate Signature Key (Mandatory)
  • Generate your Signature Key
  • Step Two: Invite Admins & Agents
  • How to add additional Admins & Agents
  • Step Three: Add & Manage Devices
  • Add Unattended Devices
  • Set Up Alerts
  • Asset Management
  • Step Four: Run Support Sessions
  • External Support of Devices
  • Run Ad Hoc Remote Support Session
  • Step Five: Configure Helpdesk Services
  • Ticketing using Helpdesk
  • Integrate with MS Teams
  • Integrate with Zendesk
  • Live Session Experience
  • Remote Support: The Customer's Experience
  • Resources
  • Provide Your Feedback
  • Bookmark: GoTo Resolve Support Site
  • GoTo Resolve Endpoint Protection
  • How to Remotely Access Unattended Devices
  • Managing Incoming Alerts
  • Monitor Device Health
  • Use Remote Execution
  • Community Site
  • Managing & Assigning GoTo Resolve Seats
  • Update User Information

CurriculumFree

  • Migrating from GoTo Assist to GoTo Resolve
  • What's New!
  • GoPilot for AI Assisted Help
  • Step One: Generate Signature Key (Mandatory)
  • Generate your Signature Key
  • Step Two: Invite Admins & Agents
  • How to add additional Admins & Agents
  • Step Three: Add & Manage Devices
  • Add Unattended Devices
  • Set Up Alerts
  • Asset Management
  • Step Four: Run Support Sessions
  • External Support of Devices
  • Run Ad Hoc Remote Support Session
  • Step Five: Configure Helpdesk Services
  • Ticketing using Helpdesk
  • Integrate with MS Teams
  • Integrate with Zendesk
  • Live Session Experience
  • Remote Support: The Customer's Experience
  • Resources
  • Provide Your Feedback
  • Bookmark: GoTo Resolve Support Site
  • GoTo Resolve Endpoint Protection
  • How to Remotely Access Unattended Devices
  • Managing Incoming Alerts
  • Monitor Device Health
  • Use Remote Execution
  • Community Site
  • Managing & Assigning GoTo Resolve Seats
  • Update User Information