Lessons
GoTo Customer Support
Embark: GoTo Admin Training
Embark: GoTo User Training
Provide Feedback
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GoTo Customer Support
Embark: GoTo Admin Training
Embark: GoTo User Training
Provide Feedback
Sign In
Grasshopper Admin Basics
Free
Course Overview
IMPORTANT: Planning to Use SMS? First Register Your Brand
Step One: Create & Edit Your Extension
Create & Edit Your New Extension
Customize Forwarding Calls to an Extension
Step Two: Configure Permissions & How to Add a New User
Configure Permissions & Add an Additional User
Provided a User with Extension Access
Grant Texting Permissions
Step Three: Record Greetings
Record Your Extension & Your Company’s Greeting
Optional Places to Customize an Additional Greeting
How to Check Voicemail
Step Four: Route Calls
Customize How Inbound Calls are Handled
How to Send Calls Directly to Voicemail
Block a Phone Number
Step Five: Run a Test Call, Check Voicemail, and More
Sign Into Your Account: Desktop, Mobile App, and More
Make Outbound Calls
How To Check Voicemail
Resources & Additional Features
Download and Install the Grasshopper App
Why the mobile app dials a different phone number when making a call
Enable Call Blasting
Choose an Extension for Incoming Calls in the Desktop App
Choose My Caller ID for Outbound Calls
How to Send Calls Directly to Voicemail
