Lessons
GoTo Customer Support
Embark: GoTo Admin Training
Embark: GoTo User Training
Provide Feedback
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GoTo Customer Support
Embark: GoTo Admin Training
Embark: GoTo User Training
Provide Feedback
Sign In
Grasshopper Admin Basics
Free
Course Overview
IMPORTANT: Planning to Use SMS? First Register Your Brand
Step One: Create & Edit Your Extension
Create & Edit Your New Extension
Customize Forwarding Calls to an Extension
Step Two: Configure Permissions & How to Add a New User
Configure Permissions & Add an Additional User
Provided a User with Extension Access
Grant Texting Permissions
Step Three: Record Greetings
Record Your Extension & Your Company’s Greeting
Optional Places to Customize an Additional Greeting
How to Check Voicemail
Step Four: Route Calls
Customize How Inbound Calls are Handled
How to Send Calls Directly to Voicemail
Block a Phone Number
Step Five: Run a Test Call, Check Voicemail, and More
Sign Into Your Account: Desktop, Mobile App, and More
Make Outbound Calls
How To Check Voicemail
Resources & Additional Features
Download and Install the Grasshopper App
Why the mobile app dials a different phone number when making a call
Enable Call Blasting
Choose an Extension for Incoming Calls in the Desktop App
Choose My Caller ID for Outbound Calls
Choose an Extension for Incoming Calls in the Desktop App
